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Privacy Policy

Last updated: 3 July 2026

1. Data controller

The controller of personal data collected via imperiarentals.si is Imperia Rentals ("we"). For any questions regarding data protection, write to info@imperiarentals.si.

2. What data we collect

2.1 Data you provide yourself

When you contact us by phone or email to book the van, we process the data you provide: name and surname, phone number, email address and details of your desired rental dates. When concluding a rental agreement, we also process the data required for its execution (ID document and driving licence details).

2.2 Data collected automatically

No personal data is collected automatically when you visit the website. Visitor statistics (Google Analytics 4) are processed only with your prior consent — see the cookie policy. IP addresses are anonymised.

3. Purposes and legal bases

  • Responding to enquiries and bookings — legal basis: steps prior to entering into a contract (Art. 6(1)(b) GDPR).
  • Concluding and performing the rental agreement — legal basis: contract (Art. 6(1)(b) GDPR) and legal obligations (accounting regulations, Art. 6(1)(c) GDPR).
  • Website visitor statistics — legal basis: your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.

4. How long we keep data

  • Enquiries that do not lead to a rental: up to 12 months from the last contact.
  • Rental agreement and invoice data: in line with tax and accounting regulations (generally 10 years).
  • Analytics data (GA4): in anonymised form for up to 14 months.

5. Who we share data with

We do not sell your data and do not share it with third parties for marketing. Data may be processed by our contracted processors (e.g. website hosting provider, email provider, Google LLC for analytics — only with your consent) and by public authorities where required by law. Transfers to third countries (Google) are safeguarded by appropriate measures (standard contractual clauses, EU-U.S. Data Privacy Framework).

6. Your rights

Under the GDPR you have the right of access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw your analytics consent at any time via the "Manage cookies" link in the footer. To exercise your rights, contact info@imperiarentals.si. You may also lodge a complaint with the Slovenian Information Commissioner (Dunajska cesta 22, 1000 Ljubljana, www.ip-rs.si).

7. Data security

The website uses an encrypted connection (HTTPS). Access to personal data is limited to persons who need it to carry out the rental.

8. Changes to this policy

We may update this privacy policy from time to time. The current version is always published on this page with the date of the last update.